- myTukar to launch a chain of myTukar Retail Centres at major shopping malls as the first phase of an upcoming Complete Retail Experience for Malaysians
- First to offer 1-year free after sales service, instant financing and insurance
- New myTukar consumer website (www.mytukar.com) goes live with integrated e-commerce features to provide a 100% transparent customer purchasing experience
myTukar Sdn. Bhd. (the Company), Malaysia’s fastest-growing online used car selling platform today launched the first phase of its brand new used car purchasing experience - a chain of myTukar Retail Centres at major shopping malls in Klang Valley. The Retail Centres is complete with a new myTukar retail website which is simultaneously going live to support a complete transparent and user-friendly purchasing experience. The newly launched myTukar Retail Experience Centres is one of the many initiatives in the business pipeline to bring a complete car ownership experience to all car buyers.
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| Chief Finance Officer of myTukar Ernest Chew, Chief Operating Officer of myTukar Jeffrey Ong, Chief Executive Officer of myTukar Fong Hon Sum, and Head of Retail of myTukar Yap Mun Jin. |
Commenting on the Launch of the Brand New Purchasing Experience, Fong Hon Sum, CEO of myTukar said, “We are bringing a brand new car buying experience for customers by having our myTukar Retail Experience Centres located in major shopping malls. To further enhance the purchasing journey of our customers, we have also launched a new refreshed website where our customers can enjoy a complete end-to-end car purchasing journey that is transparent and convenient. This is made seamless through a technology-enabled platform and the merging of the digital and physical process at a one-stop centre where customers can now trade in their used car, purchase a new used car and have it delivered - all at one location. This innovative concept is a breakthrough in the used car industry and will be expanded nation-wide in the future, thereby supporting the expansion of the used car industry. The Brand New Purchasing Experience launched today is complementing our key collaborations with partners such as Sime Darby Auto Selection, DRB-HICOM and authorised dealer partners.”
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| The newly launched myTukar Retail Experience Centre – Paradigm Mall, Petaling Jaya |
The myTukar Retail Centres are located at major shopping malls for the convenience of customers and their families. Customers can have a 360 degree view of the cars available for sale via HD touchscreen monitors at the cosy and comfortable kiosks. They can also trade in and have their used cars inspected while having the opportunity to take the potential new cars for a test drive. All these can be done while the family enjoys the conveniences and facilities of a shopping mall.
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| The newly launched myTukar Retail Experience Centre – One Utama, Petaling Jaya. |
Every new car that is sold through myTukar carries with it a 5-days money back guarantee, plus a 1 year warranty and quality assurance seal from myTukar. Customers are assured of the quality of myTukar cars which would have gone through three rounds of Quality Control checks and a 123 point inspection. They are guaranteed to be free of major accidents, untampered odometer and have not been through floods. Customers can also perform a loan pre-screening at any myTukar Retail Centres which allow customers to get financing, buy or renew their car insurance directly with myTukar and enjoy competitive pricing from myTukar insurance partners specially curated for myTukar’s customers.
Customers can now visit myTukar’s New Retail Centres at Paradigm Mall, Petaling Jaya; One Utama, Petaling Jaya; and MyTOWN Shopping Centre, Kuala Lumpur.
