Almost half (45%) of consumers in Malaysia are using real-time payment methods – such as DuitNow – more now than they were before COVID-19, and a third (32%) of consumers in Malaysia have reduced their usage of traditional payment methods such as cash, credit cards and debit cards since the onset of COVID-19. More than half of consumers (52%) select real-time payment methods as a preferred way to pay in 2021, only slightly behind cash (62%) and digital wallets (62%). Strong consumer demand for real-time payments demonstrates urgent need for payments modernisation across Southeast Asia and heralds the emergence of a regional cross-border, real-time payments ecosystem. Consumer demand for real-time payments is on the rise in Malaysia as the pandemic accelerates digitisation of payments, according to new research from ACI Worldwide (NASDAQ: ACIW) and YouGov . More than half of consumers (52%) in Malaysia selected real-time payment methods – such as DuitNow – as a preferred way to pay in ...
