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As WhatsApp continues to innovate the app, today we're sharing several new features coming to WhatsApp that we hope will make chats a little more productive and fun. New updates to Polls WhatsApp is introducing three new updates for polls to help groups gather info and make decisions together. Create single-vote polls: For when you need a definitive answer, WhatsApp is introducing the option for poll creators to allow people to vote only once. Simply turn off 'allow multiple answers' when creating a poll. Search for polls in your chats: It's not always possible to answer a poll immediately, and it can be difficult to find a poll within the chat at a later time. Now, you can filter messages by polls, just like you can for photos, videos or links. On the 'Chats' screen, press 'Search' and then 'Polls' to find a list of all results. Stay updated on poll results: You will now receive notifications when people vote on your polls, so you can easily kee...

With the arrival of Ramadan, business owners look for ways to keep their operations running smoothly and stay connected with customers. Small and medium-sized businesses (SMEs) make up a staggering 97.4% of all businesses in Malaysia. WhatsApp is a popular choice for many businesses to connect with their customers as they can communicate securely, reliably and privately. WhatsApp has become a crucial tool for businesses to drive sales and maintain customer relationships during this busy season. To help businesses stay on track, here are 5 WhatsApp strategies that can help drive sales during Ramadan. Create a great messaging experience for customers For many small business owners in Malaysia, WhatsApp is a key element for their business especially to answer customer queries and drive sales. During Ramadan, that might be as simple as updating your business hours in your business profile in the WhatsApp Business app to let people know you’re open during the month – especially if your op...

The holy month of Ramadan is a time for reflection and togetherness. It is also a month where you spend more time with family and friends, plan community meets, and organise charity events. And a lot of that planning and organising takes place within the privacy of WhatsApp chats. Here are some tips and ideas on how to use WhatsApp effectively as you create new memories with loved ones this Ramadan. Plan your virtual iftar Iftar or the act of breaking a fast during Ramadan is often undertaken with family and friends. But what if you have family members who live overseas, or elderly grandparents who are not able to join in person? You can still stay connected by organising a virtual iftar evening on WhatsApp with video calls for up to 32 people . You can also use call links to plan ahead, so everyone knows when to join in and you aren’t adding people in one by one. Share inspiring meal ideas with family and friends Sahur and iftar are the two most important meals during Ramadan, but ...

Malaysia is seeing an increase in the number of online scams, on email, phone, messaging platforms and SMS. According to police statistics , scam cases have increased from 17,000 in 2020 to over 20,000 in 2021. Between January and July in 2022 alone, 12,092 cases were reported with losses of RM414.8 million. Unfortunately, many people fall prey to scams as scammers use convincing messages, fake profiles, and phishing tactics to deceive their victims. They might ask for personal information such as passwords and verification codes, credit card details, or lure users into clicking on malicious links or downloading harmful attachments. As scammers are convincing and persistent, it is important for us to remain vigilant and cautious. Here are some tips for Malaysians to stay safe from messaging scams (via SMS, messaging platforms or social media direct messages)—and to protect their friends and family. Stop and think before you act Scammers often create a false sense of urgency, tricking u...

School holidays are a highly anticipated time of the year in Malaysia. Starting next week, school’s out for a month. For some parents, this means spending a lot of time messaging about play dates and sharing an influx of family photos on WhatsApp. Over 2 billion people worldwide now use WhatsApp every day to connect privately with friends, family and businesses, collectively sending more than 100 billion messages to each other every day. To better manage your messages during this school holiday, and ensure you have the privacy you need, when you need it, WhatsApp has several features to give you greater control over your conversations. From silently leaving the groups you no longer need or muting your chats when you need some downtime, find the top features WhatsApp recommends for keeping your chats in check. Silently Leaving Groups : You can now exit a group chat privately without having to notify everyone, meaning that if you’ve been added to another 7th birthday party planning chat,...

You probably use WhatsApp every day to speak with your loved one, whether it’s sending them a photo, telling them you miss them, or getting to know someone new. And you trust it because WhatsApp protects your personal messages with default End to End Encryption, so they stay between you. Ahead of Valentine’s Day, here are 9 WhatsApp features to make communicating with your significant other even better. Make them a priority 📌 Make sure you never miss a chat from your partner by pinning their chat to the top of your WhatsApp list. On iPhone, swipe right on the chat you want to pin, then tap Pin. On Android, tap and hold the chat, then tap Pin. Express better with Reactions ❤️ Show you’re paying attention to the person you love by acknowledging their message with an emoji reaction. Or drop hints to someone by reacting to their messages a ❤️. Use emoji reactions by simply long pressing the message you want to react to. Be your true self with avatars 👥 Creating your own digital avatar ...

As we shared earlier this year , we’ve been hard at work building Communities , a major update to how people will be able to connect on WhatsApp in the groups that matter to them. Today, we’re excited to announce we’ve started to roll out Communities on WhatsApp globally and this will be available to everyone over the next few months. Communities like neighborhoods, parents at a school, and workplaces can now connect multiple groups together under one umbrella to organize group conversations on WhatsApp. To get started, tap on the new communities tab at the top of your chats on Android and at the bottom on iOS. From there you can start a new Community from scratch or add existing groups. Once you’re in a community, you can easily switch between available groups to get the information you need, when you need it. Admins can send important updates to everyone in the Community. With Communities, we’re aiming to raise the bar for how organizations communicate with a level of privacy and se...

Messaging apps have become an indispensable means of communication, socialisation, and collaboration. They have revolutionised the way we interact with our friends and family, allowing users to not only send messages, but also conveniently share photos, videos, and voice notes. This means that we share some of our most personal moments and information via messaging. The local government has also advised Malaysians to be wary of online scams on messaging platforms and social media which can cause victims to suffer huge losses. So it’s important to look for strong privacy and security features when selecting a messaging app. Here are six things every user should consider. End-to-End Encrypted Chats and Calls Default end-to-end encryption (E2EE) is a must for anybody concerned about the privacy of their communication when sharing messages, photos, videos, voice messages, documents, or making calls. E2EE works by securing all information sent over it with a cryptographic lock, with only th...

Easy to send and fun to listen to, voice messages across chat platforms have become a go-to for many when sharing funny anecdotes or heartfelt messages with friends and family. With 98.7% Malaysians citing WhatsApp as their favourite messaging platform, an increasing number of users are sending more voice notes as an expressive way to share updates with family and friends securely. All voice messages are protected by end-to-end encryption . Not only are voice notes popular within friends and family groups in Malaysia, small business owners, vendors, and professionals are also gravitating towards voice notes on WhatsApp for quick, real-time work in progress updates. Globally, 7 billion voice messages are sent on WhatsApp every day. But as quick as it is to swipe and send a voice message, they should be shared with thought. A snappy voice note will help you communicate effectively and get your messages across clearly. Long rambles, noisy backgrounds, or incomplete sentences on the oth...

Starting today, WhatsApp users in Malaysia get early access to the much anticipated Communities feature ahead of the global rollout. Communities will become available gradually over the next few weeks to everyone using WhatsApp in Malaysia. With this feature, people can bring together separate WhatsApp Groups under one umbrella, making it easier for them to share information and organize themselves. User interface for WhatsApp Communities Communities introduces powerful new tools for administrators (admins). These include control over which Groups can be included in a Community, and the option to start smaller discussion Groups about topics that matter most to members. Community admins can also send announcements to all members through an announcement Group. Additionally, only admins can add members to a Community or send an invite link, and will have the ability to remove members where needed. We believe that all conversations on WhatsApp — one-to-one, in Groups or Communities — are ...